Return/Exchange Policy

IMPORTANT:

Once your order goes through I cannot cancel your order. I cannot add a discount code if you forget. Please make sure you want what you are buying and double check all important info. If you accidentally choose a wrong size or misspelled the shipping address please kindly email sales@tinytrendsclothingco.com and provide us with your message and order number ASAP.

RETURNS:

Refunds are not provided, but we offer store credit or exchanges.

What is the window for returns?

Items can be returned within 30 days of purchase.

Items must be unused, unworn, and in original packaging with tags attached.

Proof of purchase is required (receipt or order number)

Sale items, holiday items, swimwear, maternity and custom orders are final sale and not eligible for return.

Will I receive a prepaid shipping label?

We do not provide shipping labels for returns.

Customers are responsible for return shipping costs unless In rare cases if it was our mistake we will issue you a return slip free of charge.

Where do I send my return to?

For returns, please email

sales@tinytrendsclothingco@gmail.com

before hand to accept the return.

How should I ship my item?

When returning an item, we recommend using USPS Flat Rate Shipping or First Class Ground as it is the most affordable shipping option and comes with a tracking number.

Is there anything I should include in the return?

If able please include the shipping slip that was sent with your order. In the case, you don't have it, please include the name used when placing the order, as well as the order number.

Who do I contact regarding my order?

All order inquiries should be made to: tinytrendsclothingco@gmail.com Please do not DM or leave comments on the Instagram Page.

Direct Messages will have a slower response rate due to high volume of DMs, it is easy for your DM to get lost and buried below all other messages.

How soon will I get a response? Email response time is 24-48 hours. (this excludes weekends).

PROCESSING:

Once your order is placed please allow a processing time of 2-4 Business Days. (Tues-Sat) to prepare your order for shipping.

If your order was placed during a sale please allow 2-7 Business days processing time.

For custom orders please allow 14 business days from the time of purchase.

Business days are Monday through Friday.

Excluding holidays.

(Does not include shipping time)

SHIPPING:

You choose your shipping at checkout there is different rates for different delivery companies as well as how fast do you want your package to get to you.

My package shows Delivered but it is nowhere to be found. What now?

Please note, we are not responsible for any lost or stolen packages! If you believe your package may have been lost or stolen, please contact your chosen delivery companies office for further investigation. You can also file a missing package claim with the usps. Visit their website for more information.